ERP

ERP outsourcing provides a combination of services designed for customers who are either unable or unwilling to tackle the responsibility for installing and managing the complex application, but who want the management information and control that it provides. If you believe that your company cannot support the rigors of installing or maintaining the management requirements of an ERP system, then ERP outsourcing is an option for your company. ERP outsourcing is a business partnership that allows the customer to have the best system possible without the facility or staff necessary to maintain and manage it.

Supply Chain Management

As organizations strive for operational excellence to maximize resources and reduce costs, they are looking at their own supply chains to find new ways to streamline business processes and create business value. By extending their enterprises through an effective supply chain, companies can improve their competitive position by quickly meeting customer demand, decreasing time to market and increasing flexibility to react to market trends.

We provide unique, value-added solutions tailored to our customers' individual needs. From tactical supply chain management support to a complete business process redesign project, we provide all levels of service. We can recommend solutions that can reduce time wasted improve product delivery and enhance trading relationships to sustain your competitive advantage.

Winntel Systems Supply Chain Management Services consultants combine knowledge and experience with the best industry practices can help you identify and address the elements that affect your supply chain efficiency, including inventory reduction, supplier relationships and your IT strategy.

We have many years of experience in helping customers improve a variety of systems, processes and approaches. This experience is our greatest asset. It allows us to develop practical approaches to address the supply chain management issues facing our customer base.

Winntel Systems have people, processes and technology to assess your industry, simulate your supply chain processes, understand your goals and implement a tailored solution that achieves real business value. Whether you want to leverage new e-business technologies, or just optimize your current processes and technology, we can help identify key improvement areas to maximize your resources for a total supply chain management strategy.

Customer Relationship Management

Retaining existing customers and providing better services to gain the loyalty is termed as CRM. The reason that business exists is their customers. Developing relationship with customer and managing it efficiently and effectively so that it is beneficial to both the customer and the business is an important objective. Customer relationship management helps business achieve this goal

CRM is software, which helps an organization manage it customers better. Company might have a database about its customers that provides information about them in great variety. With the help of CRM software, sales people and service representatives can access this information and provide customers with customized service as per customer needs with respect to product plans and offerings, remind customers of service requirements, know what other products a customer had purchased, and so forth. CRM can also be web enabled thus adding greater value to the whole process.

Customer Relationship Management (CRM) applications facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. To reap the full benefit of CRM, it must be seen as combination of people, process and systems rather than just IT application.

• Enterprise Resource Planning
• Supply Chain Management
• Customer Relationship Management
• Industry Sectors